If you still see the error, identify files and folders you don't need in the cloud and then move them to a local storage device.
To fix this error, empty the Deleted folder in the Creative Cloud website and permanently remove deleted files or folders that you no longer need. It usually occurs when you are about to exceed the maximum limit of files and folders you can store in your Creative Cloud account. This error can occur due to several reasons. See Note that syncing large files can take time. The file is too large and will not be uploaded. Once you've enabled it back on, your files start syncing again.Ī virus was detected in. Learn how to enable the Creative Cloud Login Items. Turning this option off also closes Adobe processes that are required to sync your files. It happens when you've turned off the Adobe Creative Cloud login item in your Mac's System Settings. This error occurs only on macOS 13 Ventura. See Avoid Windows-reserved characters and filenames.Īdobe Creative Cloud Login Items must be turned on to keep syncing active when the Creative Cloud desktop app is closed. The characters |, “, ?,, /, \, *, and : cannot be used in file names. Unable to sync because the file name is invalid. Please close this file in any open applications and ensure you have write access privileges.
Unable to sync because the file is locked.
